What type of information we hold
We currently collect and process the following information:
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
What we do with the information we have
We use the information that you have given us in order to:
We may share this information with Canopy Referencing.
How we store your information
Your information is securely stored on our operating CRM software, Alto.
We will only keep information about you during the term of our contract and following termination, 7 years.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@simplyestates.co.uk if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline number: 0303 123 1113
Effective from November 2018
Review date 8th March 2023